Closed betaFree during the closed beta and for 12 months after it.Join the beta →
Guide · 3 min read · updated

How to write mass messages fans actually open

Most fans decide whether to open a mass message from its first few words. The rest decides whether they reply, buy or quietly scroll past. Good mass messages are rarely clever. They are clear about why the fan should care, what is on offer and what it costs, and they sound like the person who wrote them. This guide covers the writing; when to send and to whom is a guide of its own.

Lead with the reason to open

The first line is often all a fan sees in their inbox. Use it for the reason to open, not for a greeting. “New set from Sunday’s shoot, the one you asked about” gives a reason. “Hey babe, how are you?” sent to everyone gives none, and fans learn that quickly.

One message, one ask

A message that announces new content, asks for tips, promotes a bundle and invites requests at once does none of them well. Pick the one thing you want the fan to do and build the message around it. If you have three things to say, that is three messages on three different days.

Say what they get and what it costs

Describe the content honestly: what it is, roughly how long, and anything that makes it different from what you posted before. Make the price clear before purchase. Fans who know what they are buying are less likely to feel misled, and fans who do not feel misled buy again.

  • What it is, in one plain sentence
  • Why it is worth it, in one more
  • The price, stated, not hidden behind a surprise

Write for the group you send to

A message to new subscribers can explain what your page is about. A message to long-time buyers can skip that and refer to what they liked before. A message to big spenders can offer something first or something more. The same words sent to everyone usually fit nobody very well.

Sound like yourself

Fans subscribe to a person. Write the way you talk, with the words and the humour you use in chats. If you use a template or an AI draft as a starting point, read it out loud before sending and change anything you would not say.

Do not word a message sent to many fans as if it was written for one. Fans compare notes, and finding out that a “just for you” message went to everyone costs more trust than it ever earns.

Keep it short

Two to four short lines are usually enough. Long messages get skimmed, and the important part, the offer, is easy to miss. If something needs more explanation, that is often a sign it should be a post rather than a message.

Make replying easy

A mass message can open conversations, and conversations are where many sales happen. End with something that is easy to answer: a simple question, or a choice between two things. Then be around to reply for a while after you send.

Test one line at a time

If you want to know what works, change one thing: the first line, the offer or the price, not all three. Send to a similar group, measure over the same window each time, and write down what you tried. After a few rounds you will know which openings your fans respond to.

What to avoid

A few habits make fans tune out, or worse, unsubscribe.

  • Fake urgency, such as a deadline that keeps moving
  • A preview that promises more than the content delivers
  • The same message again, unchanged, a day later
  • Messages so frequent that every one feels like a sales pitch

In short

  • Use the first line for the reason to open.
  • One message, one ask.
  • Say clearly what the fan gets and what it costs.
  • Write like yourself, and never present a mass message as a personal one.

Keep going

More on fan messages

See this for your own page.

erscope is in closed beta: free during the closed beta and for 12 months after it. Join the waitlist and we will let you in as soon as there is room.

Join the beta →